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This is where I think the Redhat/Cygwin model could work. People who want support can pay for a neatly packaged piece of software that has a phone number that they can call and get someone to ask questions. As the market for media art and the like grows, I think this will only become more and more feasible.
it's the same as jmax ... iirc, you can pay 500 bucks for support, some externals, access to a forum ... or download it (although i don't know which licence it's using)
cheers...
Tim mailto:TimBlechmann@gmx.de ICQ: 96771783 -- The only people for me are the mad ones, the ones who are mad to live, mad to talk, mad to be saved, desirous of everything at the same time, the ones who never yawn or say a commonplace thing, but burn, burn, burn, like fabulous yellow roman candles exploding like spiders across the stars and in the middle you see the blue centerlight pop and everybody goes "Awww!" Jack Kerouac