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** [bugs:#242] [pix_video] not working on new Retina Display Macbook Pros**
**Status:** open **OS:** OSX **Release:** 0.94 **Labels:** pix_video retina display Mac OS X **Created:** Fri Jun 05, 2015 10:38 AM UTC by Anonymous **Last Updated:** Fri Jun 05, 2015 10:38 AM UTC **Owner:** nobody
[pix_video] object does not work when streaming from built-in iSight cameras on new Macbook Pros with Retina displays. All you see is a white screen.... and error is "could not make SG channel error -9405" is reported. See attached screengrab. This was tested across multiple machines with same result - all latest Macbook Pros have this issue. However, works on latest iMac. Note: Tested on brand new machines - late 2014/early 2015 models running Mac OS Yosemite.
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Just for information, because it's important for teaching. I can reproduce this error on this model: - macbook air 11" - early 2014 - osx 10.10.4 - 1.4 GHz Intel Core i5 - Intel HD 5000 but pix_video is working fine on this model, that was upgraded from older osx version: - macbook pro 13" - mi 2012 - osx 10.10.4 - 2.5 GHz Intel Core i5 - Intel HD 4000 so it seems that when you upgrade the os, it keeps somehow the Quicktime framework.
Doesn't that mean we can copy some files to make it work?
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** [bugs:#242] [pix_video] not working on new Retina Display Macbook Pros**
**Status:** open **OS:** OSX **Release:** 0.94 **Labels:** pix_video retina display Mac OS X **Created:** Fri Jun 05, 2015 10:38 AM UTC by Anonymous **Last Updated:** Fri Jun 05, 2015 10:38 AM UTC **Owner:** nobody **Attachments:**
- [pix_video.png](https://sourceforge.net/p/pd-gem/bugs/242/attachment/pix_video.png) (2.7 MB; image/png)
[pix_video] object does not work when streaming from built-in iSight cameras on new Macbook Pros with Retina displays. All you see is a white screen.... and error is "could not make SG channel error -9405" is reported. See attached screengrab. This was tested across multiple machines with same result - all latest Macbook Pros have this issue. However, works on latest iMac. Note: Tested on brand new machines - late 2014/early 2015 models running Mac OS Yosemite.
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thanks nicolas, that's good news.
the downside is that *we* probably cannot provide those files ourselves, due to license issues.
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** [bugs:#242] [pix_video] not working on new Retina Display Macbook Pros**
**Status:** open **OS:** OSX **Release:** 0.94 **Labels:** pix_video retina display Mac OS X **Created:** Fri Jun 05, 2015 10:38 AM UTC by Anonymous **Last Updated:** Tue Aug 25, 2015 07:59 AM UTC **Owner:** nobody **Attachments:**
- [pix_video.png](https://sourceforge.net/p/pd-gem/bugs/242/attachment/pix_video.png) (2.7 MB; image/png)
[pix_video] object does not work when streaming from built-in iSight cameras on new Macbook Pros with Retina displays. All you see is a white screen.... and error is "could not make SG channel error -9405" is reported. See attached screengrab. This was tested across multiple machines with same result - all latest Macbook Pros have this issue. However, works on latest iMac. Note: Tested on brand new machines - late 2014/early 2015 models running Mac OS Yosemite.
---
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Do you have any ideas of what these files are? I assume we can name them at least, and that every osx user might have some right to use them?
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** [bugs:#242] [pix_video] not working on new Retina Display Macbook Pros**
**Status:** open **OS:** OSX **Release:** 0.94 **Labels:** pix_video retina display Mac OS X **Created:** Fri Jun 05, 2015 10:38 AM UTC by Anonymous **Last Updated:** Thu Sep 17, 2015 09:25 AM UTC **Owner:** nobody **Attachments:**
- [pix_video.png](https://sourceforge.net/p/pd-gem/bugs/242/attachment/pix_video.png) (2.7 MB; image/png)
[pix_video] object does not work when streaming from built-in iSight cameras on new Macbook Pros with Retina displays. All you see is a white screen.... and error is "could not make SG channel error -9405" is reported. See attached screengrab. This was tested across multiple machines with same result - all latest Macbook Pros have this issue. However, works on latest iMac. Note: Tested on brand new machines - late 2014/early 2015 models running Mac OS Yosemite.
---
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