I'd also recommend they turn on Verbose and open Pd again so they can send you the whole text outputted with Pd showing which paths it's trying. If we see broken strings there, then we'll have a better clue.
Date: Tue, 27 Oct 2020 10:21:40 +0100From: Maximiliano Estudies <maxiestudies@gmail.com>To: Pd-List <pd-list@lists.iem.at>Subject: Re: [PD] Windows in Chinese, problem with pathsMessage-ID: <CAF358wTwakZ=h6z2i5oOPBJ6EvKUo-mMebmyr5iet1cXNdgT0A@mail.gmail.com>Content-Type: text/plain; charset="utf-8"Dear IOhannes,thank you for your answer.Here is the screenshot they sent me. https://postimg.cc/GB6z9Wb0I'll also try to find out the character encoding and codepage they areusing, the thing is, I don't talk directly to the museum technicians incharge of the setup, there is a representative there that translates allthe communication and he doesn't have much experience with the subject, soI'm not sure if it will work.I asked them to put all the abstractions and files in the same folder andthat worked. They also have access to a computer running MacOS for testing,and the original patch with subfolders worked there without problems.Does the absolute path to an abstraction play a role even if using [declare-path]? and how is this different from having both patches in the samefolder?Cheers,Maxi